Shipping and Returns Policies
Domestic (within India) Shipping
Our garments will be shipped within 2-4 days from the date of order confirmation. Regular email updates will be provided to keep you informed about your order status. If your parcel indicates delivered but has not reached you, please notify us within 24 hours. Beyond this timeframe, we are unable to address the issue with our courier partners.
Refund Policy
We strictly adhere to a no-refund policy. Please note that shipping costs are non-refundable.
Returns and Exchanges
Promptly inform us if your delivered parcel has not reached you within 24 hours as we won not be able to address the issue afterward. Quaint Hues reserves the right to decline returns that do not meet our specified return/exchange requirements.
Size Correction Policy
We do not offer refunds but provide a size correction policy. If the garment does not fit according to your provided measurements, we arrange a pickup, make necessary corrections, and send it back. Our team will confirm upon receiving the unused product with the original tags. Unsaleable products will be returned to the customer. Please note this process may take up to 2 weeks.
Inspection and Defective Items
Inspect your order upon reception and promptly contact us with photos/videos if the item is defective, damaged, or if you receive the wrong item. We will evaluate the issue and in the case of a defect, arrange for the product to be collected. For faulty items, we can only replace them with the same product.